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CHAPTER 03 M A N A G E M E N T
I- Management:
The management is the art of getting things done through the people. The manager achieves organizational goals by arranging for others to perform necessary task. What managers do depend on their position in the firm. The management is classified into three levels:
1- Top Management:
Top Management is concerned with the overall direction of the firm. The managers at this level watch the environment for the kinds of developments. The duty of top management is to improve the company’s competitive position, to lobby in government for favorable rule change.
2- Middle Management:
Middle management is concerned with the proper functioning of the organization. Middle manager coordinates activities and sub–units in the organization and acts as link between top and low management. They are responsible for buying raw materials, selecting new employees and planning departmental work. 3- Lower Management:
Lower management makes sure the job get done. Managers of this level see the machines are maintained, work in schedule, and reports are typed. Function of Managers:
It is difficult to make generalization about manager’s duties. Managers may perform many varied tasks a day, and one manger’s responsibilities may be extremely different from another manager’s. For example; a manager oversees an auto assembly plant, another manages a domestic sales force, and a third runs a local food cooperative, they, in short, have the different functions.
All managers perform the function of planning, organization, staffing, directing and controlling. Together, these functions make up the management process. The five basic managerial functions are connected through the decisions made by managers. The aim of management process is to put the firm in the strongest competition or profitable position.
Managing Conflict:
During the work, the conflict between the managers and employees is from time to time due to the unfair and improper decision. How conflict is managed determines whether it is motivating or destructive. Certainly, there are many causes of conflict. Conflict can eat up resources, divert attention from organizational goals, and disturb necessary coordination. It can also create resentment that may lead the further conflicts in the future.
On the other hand, a company without any conflicts would probably be stagnant and uncreative. Conflict leads to new ideas and changes and can be a motivating force. Conflict between groups can motivate members of each group and can make the groups more cohesive. The challenge does not eliminate conflict, but to see that conflict is successfully managed.
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